How to connect remote call center agents to a call center
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How to connect remote call center agents to a call center
William_Brody Thu Aug 30, 2012 11:04 pm
Hello there,
I am creating a call center for my business communication and I wish to share my positive experiences. I have found a useful solution provided by Ozeki VoIP SIP SDK so I can connect my remote call center agents to the call center using VoIP technology. You can find a similar sample on this site:
http://www.voip-sip-sdk.com/p_441-remote-voip-call-center-agent-voip.html
For secure connection and communication, you can use SRTP or SIP line encryption methods in your application.
Regards,
William Brody
I am creating a call center for my business communication and I wish to share my positive experiences. I have found a useful solution provided by Ozeki VoIP SIP SDK so I can connect my remote call center agents to the call center using VoIP technology. You can find a similar sample on this site:
http://www.voip-sip-sdk.com/p_441-remote-voip-call-center-agent-voip.html For secure connection and communication, you can use SRTP or SIP line encryption methods in your application.
Regards,
William Brody
William_Brody- Posts : 18
Join date : 2012-04-11
Age : 42
Location : London
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