Skill Based Routing In Omnichannel Contact Center - Hodusoft

alex.smith Mon Dec 05, 2022 12:02 pm

Hodusoft offers one of the best contact center for your business. skill based routing is one of the best Feature of contact center software. Skill-based routing makes sure that every call is handled by a highly appropriate call center executive. With HoduCC – Contact Center Software, you can transfer the calls to specific skilled agents, respective departments, OR specific teams based on your predefined routing rules.
To Know More:- https://hodusoft.com/skill-based-routing/

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