What is skill based routing? - HoduSoft
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What is skill based routing? - HoduSoft
Skill-based routing is a method used in contact centers or customer service organizations to direct incoming calls or messages to the most appropriate agent or representative based on their skills, experience, and qualifications.
For more info:- https://hodusoft.com/skill-based-routing/
Call: +91-8866728362/+1-707-708-4638
Visit: https://hodusoft.com/
Drop a mail here: sales@hodusoft.com
For more info:- https://hodusoft.com/skill-based-routing/
Call: +91-8866728362/+1-707-708-4638
Visit: https://hodusoft.com/
Drop a mail here: sales@hodusoft.com
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